Privacy policy
At SHOONOS. we handle your data responsibly and transparently. This policy explains what data we collect, why, and how you can exercise your rights.
Base text pending legal review. Fields marked “To be completed” must be filled in with the owner's details before final publication.
Last updated: November 10, 2026
1. Data controller
The owner acts as the data controller for the personal data collected through this website, in accordance with Regulation (EU) 2016/679 (GDPR) and the applicable data protection laws.
- Owner: Shoonos World LLC (trade name: SHOONOS.)
- Activity: technology development (websites and platforms, automation and integrations, custom software).
- Address and tax ID: [To be completed by the owner]
- Contact email: info@shoonos.com
- Website: shoonos.com
2. Data we collect
We only collect the data you voluntarily provide in the proposal or call request form:
- Identification data: name and company.
- Contact data: email address and, if you provide it, phone number.
- Project data: project type, description, approximate company size and the tools you use.
- Technical security data: IP address and browser type, stored with the request to prevent abuse and spam.
- If you write to us on WhatsApp: your phone number and the content of the messages you choose to send us.
3. Purpose and legal basis
We do not send unsolicited commercial communications and we do not create automated profiles.
The WhatsApp button opens a conversation in that app only when you press it. WhatsApp (Meta) is a third-party service with its own privacy policy; this site does not load any WhatsApp resource until you use it.
- To handle and reply to your request, including a preliminary review of the project. Legal basis: pre-contractual measures at the data subject's request (art. 6.1.b GDPR) and your consent (art. 6.1.a).
- Form security and abuse prevention. Legal basis: legitimate interest (art. 6.1.f GDPR).
- To comply with applicable legal obligations. Legal basis: art. 6.1.c GDPR.
4. Retention periods
Once these periods have ended, the data is deleted or anonymized.
- Requests: until the enquiry is resolved and, if a contractual relationship begins, for its duration plus the applicable limitation periods.
- Security data (IP): kept together with the request for the same period.
5. Recipients and international transfers
We do not sell or transfer your data. Access is limited to technology providers acting as processors (web hosting and email) under a contract in line with art. 28 GDPR, and to authorities where legally required.
If any provider is located outside the European Economic Area, the transfer will be made with the safeguards provided by the GDPR. Specific providers: [To be completed by the owner]
6. Your rights
You can exercise your rights of access, rectification, erasure, objection, restriction and portability by writing to info@shoonos.com and stating the right you wish to exercise. We will reply within one month (extendable in complex cases).
If you believe the processing does not comply with the regulations, you may lodge a complaint with your competent data protection authority.
7. Cookies
This site does not use first-party or third-party cookies or analytics tools. See the cookie policy for details.
8. Security
We apply reasonable technical and organizational measures to protect your data: encrypted connection (HTTPS), server-side validation, request rate limiting and storage outside the public reach of the site.
9. Changes to this policy
We may update this policy. The date of the latest update appears at the top of the document.